![]() ![]() ![]() After that, you'll be ready to field questions, process orders, revise account records and more. Our quick, fully paid training can bring you up to speed on our advanced products and services in about five weeks. No matter your background, our training program can put you ahead of the curve on the latest Spectrum technology. If you’re ready to grow your skills, this is an opportunity with a lot of potential. Your reliability, integrity and flexibility make you a wonderful ambassador for the Spectrum brand. A thorough understanding of Spectrum products and services will help you navigate your way to successful resolutions.īeing professional, courteous, and organized helps you establish and maintain positive relationships with your customers. You’ll meet regular sales goals by educating customers about service options and upselling to increase the value of their investment. You will learn how to provide over-the-phone account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate calls to your support team. Billing Representatives make a real difference to their residential customers and the company. ![]() It's about building relationships and turning the knowledge you gain in training into customer service wins. Ability to read, write, speak and understand English.6 months or more experience working with computers and multiple software applications.6 months or more customer service experience.Our benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. You will use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction. We are now hiring full-time entry-level to mid-level Customer Service Representatives to resolve customer billing inquiries and account issues, adjust services as requested, and uphold positive customer relationships.īilling Representatives need to be a flexible communicator and good listener who can multitask to solve problems. Join us as we continue to grow and bring our services to our communities. Want to know more about us? Head here.Spectrum is connecting more people in more places with our advanced TV, Internet, Voice and Mobile services. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. : The recent outage with the service appears to have been resolved. Update 1 : Service is reportedly down or not working for some.Ī. Update 2 : Downdetector & Twitter ( 1, 2, 3) conveys disruption. ![]() Update 3 : Service backup after recent interruption. : The recent outage appears to have been fixed. Update 4 : Service currently down ( 1, 2, 3, 4) for some.Ī. : Service appears to be back up after a partial outage. Update 5 : Users are currently facing issues ( 1, 2, 3).Ī. : Internet issues experienced for some users already fixed. Update 6 : Some users are experiencing issues ( 1, 2, 3, 4).Ī. Update 7 : Service apparently recovering after a brief outage. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |